Hotpoint Appliances Limited, the leading retailer of electronics and home appliances in East Africa, on Thursday 30th April, 2026, announced a strategic partnership with Glovo, a leading technology platform operating across Europe, Central Asia, and Africa, to offer customers access to on-demand delivery of selected appliances and electronics in minutes.
This partnership marks a significant step in reshaping how customers shop in Kenya, as Hotpoint fast-tracks access to digital-first customers by leveraging Glovo’s extensive and growing customer base. At the same time, Glovo continues to strengthen its position as a leading tech platform for multicategory ordering, supporting local business thrive within communities.
The partnership was unveiled at an event held at the Hotpoint Riara Outlet, introducing a new era of convenience by combining Hotpoint’s extensive product portfolio with Glovo’s advanced tech capabilities for on-demand ordering operations.
Speaking at the launch, Keval Kanani, Director at Hotpoint, highlighted the transformative impact of the collaboration:
“This partnership is a game-changer as it allows Glovo customers to order our products directly through their app and receive them in as little as 30 minutes. Since orders are automatically routed to the nearest outlet for fulfillment, the entire experience is faster, smarter, and incredibly convenient for customers.”
Caroline Mutuku, Glovo’s General Manager emphasized their continued commitment to redefining urban convenience: “At Glovo, we are focused on making everyday life easier by providing instant access to products within cities. Partnering with Hotpoint allows us to expand our offering, empower local businesses, and bring trusted electronics and appliances closer to customers—faster than ever before,”
Electronics are being increasingly more relevant on the platform, Cassandra Wagenaar, Retail Lead at Glovo noted:
“Electronics is currently one of the fastest growing segments on Glovo, having grown 4X in Kenya over the last year. The conversion rates we see in this category consistently outperform the e-commerce average, which tells us that when customers find the right product at the right time, they act on it. Partnering with a brand as trusted as Hotpoint takes that a step further, we expect this to unlock a new wave of customers who previously would not have considered ordering an appliance on-demand. For us, this is just the beginning of what quick commerce can do for electronics retail in Kenya.”
The integration leverages Glovo’s technology and convenience infrastructure to seamlessly connect online browsing with rapid fulfillment. Customers can easily browse and purchase Hotpoint products through the Glovo app, with orders automatically assigned to the nearest store for efficient processing and delivery.
Wanini Wachira, Head of Retail at Hotpoint, noted the growing relevance of quick commerce in the retail landscape:
“Consumers today value speed and convenience. This partnership positions Hotpoint at the forefront of retail innovation, ensuring we meet customer expectations by delivering quality products exactly when they need them.”
This collaboration reinforces both companies’ shared vision of driving digital transformation, enhancing customer experience, and setting new standards for convenience in Kenya’s retail sector.
